Generations in the Workforce

There are currently five generations in the workplace. Baby Boomers, Generation X, and Millennials make up three quarters of the total working population; Traditionalists make up less than 3 percent and Generation Z is just entering the workforce, making up approximately 5 percent.

For each generation, there is research relating to what they are shaped and motivated by as well as to their communication styles and worldviews. There is also data on potential employer challenges based on the life experiences of each generations and how that has an effect on our ability to manager people.

As individuals, we all have our own traits, beliefs, and life experiences that mold us into who we are.聽 While it is easy to define and place these generations into a category or box, one size does not fit all. As individuals, we are all uniquely different and have a life filled with people, events, and knowledge specific to only us. However, there are some similarities that influence how members of the same generation work, communicate, and respond to change.

traditionalist generations in the workforce

baby boomers in the workforce

generation x

millennials in the workforce

generation z in the workforce
Photo Credit: https://hrdailyadvisor.blr.com/2018/02/2/handle-5-generations-workplace/

 

 

It is important to note that COVID-19 will shape not only Generation Z but also every one of us alive today. When you look at global events across these generations, none has ever experienced anything like this aside from the AIDS epidemic. This is an unprecedented event that has changed the way we all work and live. What effect will it have going forward? What will the new normal look like? We are very fortunate to have so many advancements in technology over the years. Much of which we are doing now would not be possible without them!

Remote is the new normal right now, and it works. Like with any change or disruption to our regular lives, this is a challenge, but in this challenge, we also find opportunity. We are all adjusting to new routines and even creating them. This is what shapes us as individuals: resiliency, adaptability, and capacity for change. Despite whatever generation you belong to, you will always be able to count on one thing in life: change. As an individual, do you allow it to make you stronger, wiser, more adaptable, or do you let it break you and leave you feeling anxious, worried, and unable to move forward?

You might say what does this have to do with generations? It has everything to do with it! Although we are all different there are groups of us with shared experiences that shape our world views, perspectives, and how we let things affect us. This is a unique time in our world; we are all facing something that is going to shape us and generations going forward.

 

Master Manager

Diane Carey proves leadership is an important nursing career

Diane Carey, of Latham, New York, has worked in various areas of nursing throughout her more than 30-year career, including in the nursery and operating room. She has increased her knowledge of the profession along the way, including earning a master鈥檚 in nursing from Excelsior in 2009. Through the many areas of nursing she chose to learn, grow, and make a career in, one thing has remained the same in Carey鈥檚 tenure as a nurse: her leadership.

Carey has been the interim chief nursing officer at Albany Medical Center (AMC) in Albany, New York, since October 2018, and as such, she oversees all aspects of nursing care. For a position of this scope, Carey says having a lot of support helps. She also says, 鈥淚f you look at it negatively, and that you feel like it鈥檚 too much responsibility, then you鈥檙e not the right person in that position.鈥 Carey says it鈥檚 all about working with her entire nursing team to get the job done.

AMC is a learning institution and Carey takes every opportunity to encourage her staff to seek higher education. Professional growth and development are important aspects of nursing, things to which Carey can personally attest.

In the early 1990s, while she was working in the operating room at Bellevue Women鈥檚 Center in Schenectady, New York, her manager encouraged her to go back to school for her bachelor鈥檚. She completed that degree as well as a program through Delaware County Community College to become a RN surgical assistant, which allowed her to assist doctors conducting surgeries. This was quite a change from her previous career at Bellevue, which was working in the nursery, but Carey says the transition was all part of her growth in the nursing field.

In 2005, Carey鈥檚 CNO asked her to be a manager in the labor and delivery department at Bellevue. 鈥淚 still remember the conversation: 鈥業 need your personality and leadership over there right now.鈥 I really didn’t want to leave the OR, but I think not saying no to her really helped me be where I am today.鈥 It was during this time, she also began attending perinatal outreach meetings at AMC and became interested in AMC鈥檚 mission.

AMC caught wind of Carey鈥檚 impressive leadership skills and approached her with a manager position in the vascular unit. Carey recalls knowing very little about vascular disease and vascular patients but remembers thinking that if she wanted to grow in her leadership career, she needed to move to an organization with more leadership opportunities. When asked how she could be manager of the vascular unit without any knowledge of the area, Carey said, 鈥淚鈥檓 not here to apply for a position to care for the vascular patients. I鈥檓 here to be your manager. And as a manager, I鈥檓 going to care for you in this unit and ensure that you have everything you need to care for the patient. And that you have the staff you need to care for the patients.鈥

Carey landed that job in 2006, the same year she decided to go back to school to earn her master鈥檚 so she could move up in her career. She knew of the partnership between AMC and Excelsior and of other nurses who attended the online college, so she decided to enroll. 鈥淚 wanted an online program and Excelsior had a good reputation. The reason why I wanted online was because I felt that with my work-life balance, online would work best for me, which it did,鈥 says Carey of Excelsior鈥檚 nursing program. She earned a Master of Science in Nursing in 2009.

With her master鈥檚, Carey became the director of Medical Surgical and Mental Health Services at AMC, but again, she recalls having little background in mental health; instead, she leaned on her leadership experience. She also worked closely with the managers in the departments she supervised, who worked directly with mental health patients, to make sure jobs were completed. Carey鈥檚 leadership skills grew over the years as she took on leadership roles in other areas including in the Emergency Department and in organizational projects. Carey鈥檚 position elevated to assistant vice president of Medical and Mental Health Services until she moved into the interim chief nursing officer role in 2018.

Now Carey continues to use her leadership skills to manage the vast nursing organization of Albany Medical Center. She says the best part about her job is seeing patients improve and watching nurses grow and succeed. She encourages her staff to explore the different avenues of nursing, noting with nursing, you can go into many areas, such as leadership, IT, clinical, nurse practitioner, bedside, etc. Carey says you aren鈥檛 limited in what you can do; 鈥淚t鈥檚 amazing where you can go with a nursing degree, if you are willing to advance your career.鈥 Learn more about Excelsior’s RN to MSN in Nursing program.

More from Diane Carey

What would you say to somebody who wanted to go into nursing leadership but didn鈥檛 know where to start?

鈥淣ever say no to an opportunity. Join committees, volunteer; go above and beyond鈥efinitely get involved early on.鈥

What is the most important skill or trait that you need in your position?

鈥淕ood communication skills.鈥

Best newsletter, book, or podcast related to your industry?

鈥淭he AMA, the American Nurses Association. And AONL, the American Organization for Nursing Leadership. That helps me with evidence-based practice updates and increasing my nursing leadership skills. And then I like Brene Brown. She does a lot of podcasts and the TED Talks also always have something interesting. The leadership podcasts help with communication and listening skills which is what is needed in my role.鈥

Excelsior鈥檚 National Cybersecurity Student Association Wraps Up a Successful Year of Cyber Competition

During the fall 2019 season, Excelsior College sponsored four teams to compete in the National Cyber League (NCL). This year, a record 23 students, including six undergraduate and 14 graduate students, in addition to two Excelsior alumni and an intern participated.

The National Cyber League is a cybersecurity competition with offensive and defensive puzzle-based and capture the flag games. The NCL is a virtual training that prepares high school and college students for potential real-world situations. Students participate in the preseason, individual, and team games at the level of their choosing, giving them opportunities to be successful and expand their skills. The number of Excelsior students participating in the NCL has steadily increased each season since 2017.

The NCL is a competition that Excelsior鈥檚 National Cybersecurity Student Association Student Chapter participates in annually. The NCSA Student Chapter is an educational, nonprofit entity dedicated to enhancing the educational and professional development of cybersecurity students through activities, networking, and collaboration. The organization connects members with workplace professionals, distributes literature, conducts activities, helps mentor and train students, provides a support group for students, and helps members network with peers and security professionals.

Based on the NCL 2019 fall season leaderboard, Excelsior had two teams listed as a top performer, placing #55 and #99 out of the top 100 teams. The Excelsior Gunters team scored 2195/3000 points, with an accuracy rate of 89.23 percent, placing them on the leaderboard as #55. The Excelsior鈥檚 Cookie Bandits team scored 1850/3000 points with an accuracy rate of 66.23 percent, placing them on the leaderboard as #99.

Excelsior graduate Melissa Burger, who earned a AS in Liberal Arts in 2017, a BS in Liberal Arts in 2018, and is pursuing a MS in cybersecurity, has competed in the NCL with the NCSA Student Chapter. This past fall, she was the captain of Excelsior鈥檚 Cookie Bandits team. 鈥淚 think the exposure and skills [gained] are the biggest takeaways. You learn things you would never learn in the classroom. This provides you a way to practice everything you learned, too,鈥 Burger says of the experience.

Students who participate in the NCL gain advantages such as cybersecurity experience, preparation for the workplace, and increasing their skill levels for more competitions down the road. The 2019 spring season was held from March until May; the fall season started in October and ended in November. The NCL spring 2020 season will commence in March 2020. Students register three weeks prior to the start of the season and can practice in the virtual gym before the competition begins.

According to Cyber Skyline power rankings, 鈥淓very year, over 10,000 students from more than 300 colleges and universities across the US participate in the NCL competitions.鈥 To put into perspective how well Excelsior College is doing in the NCL, in the fall 2019 season, Excelsior College was nationally ranked at #34; in the fall 2018 season, Excelsior was nationally ranked #55. All schools are ranked based on their best team performance, their best individual student performance, and the combined individual student performance. To have not one, but two teams in the top 100 demonstrates how much the school is improving. Amelia Estwick, director of the National Cybersecurity Institute at Excelsior College and the NCL coach, said, 鈥淓xcelsior has consistently ranked on the Top 100 Leaderboard for the past three NCL seasons, which demonstrates how committed our students are in competing on the national level.鈥

Sharing Her Knowledge

Lou Ann Gleason uses her three nursing degrees to help students and the community

Lou Ann Gleason of Ellisburg, New York, has been a part of the nursing team at the South Jefferson Central School District for more than 25 years, beginning her full-time career as a school nurse in 2004. She鈥檚 a three-time graduate of Excelsior College who sought the next levels of education to move up in her career. Her career has now taken her to the role of president of the New York State Association of School Nurses where she is able to influence and teach new generations of nurses.

As president of the association, Gleason is proud to uphold its mission 鈥渢o advance the practice of school nursing and enhance the educational success of students by promoting quality health services.鈥 Gleason has been a member of NYSASN since 2004 and since 2012, she has served as the zone representative, education chair person, as president-elect, and now as president.

NYSASN holds an annual conference and an annual School Nurse Orientation (SNO) for nurses to share and learn new nursing techniques, news, and information. The next NYSASN Annual Conference will be in November 2020 in Batavia, and will cover topics including PTSD, emergency care, 鈥渟top the bleed,鈥 and mass casualty triage. According to Gleason, 鈥淪chool nurses from across the state will have the opportunity to learn techniques to be better prepared for emergencies.鈥

Gleason finds being a school nurse a rewarding way to make a difference in a student鈥檚 life. 鈥淚t gives me a chance to provide care and help teach healthy lifestyles to students, families, and staff,鈥 she says, noting that her master鈥檚 in nursing education specifically has prepared her to do this. She鈥檚 also able to deliver health education to the community. She says, 鈥淚 think one other thing about the additional degrees鈥攖he bachelor鈥檚, master鈥檚鈥擨 think it gave me the knowledge not at the entry level, but more at the community level. And that was so valuable to be able to work with families and other agencies, even in our school community.鈥

Gleason knew she wanted to be a nurse when she was a teenager. In her senior year of high school, she began attending BOCES Technical Center in Watertown to become an LPN and when she graduated, she went to work at the House of the Good Samaritan Hospital. She started a family and as her children entered the school system, Gleason became a substitute LPN for the South Jefferson Central School District and Belleville Henderson Central. In 1992, she took a full-time position at South Jefferson as a school LPN.

At that time, Gleason knew that to advance in her career, she needed more education. A traditional brick-and-mortar institution wouldn鈥檛 fit in with her lifestyle, however; her husband and she both worked, and they had four children to care for. That鈥檚 when she came across a flyer for Excelsior College. She was hooked on the ability to learn at her own pace, and that the College would accept her LPN experience as credit toward the degree. 鈥淚 read that they would take my experiences as an LPN and鈥 guess I made it up in my mind when they said that you can learn at your own pace and be home,鈥 she says. Gleason earned an associate and a bachelor鈥檚 degree in nursing from Excelsior College in 2004 and 2011, respectively. In 2015, she earned a Master of Science in Nursing Education, which has broadened her role as a school nurse and introduced new opportunities for making an impact.

She is also a member of the South Jefferson School District pupil services team, which addresses student needs to make accommodations for classroom learning, and she serves on the district safety team. Gleason personally provides educational trainings to teachers, support staff, and bus drivers, including anaphylaxis training. 鈥淚 teach our school staff about chronic conditions so the staff can recognize warning signs of a problem earlier and alert the school nurse. This leads to improved student outcomes,鈥 she says.

Gleason continues to attend workshops conferences and has worked at Jefferson County Public Health in the past to keep her skills up to date and stay current on trends in the medical world. She is a proponent and advocate for lifelong learning and has used her various positions with organizations like NYSASN to teach others. She often tells her school staff to send in their transcripts to schools, particularly Excelsior, to find out if they are a good candidate for the nursing program. And though she has considered going back to school for a PhD, she says she鈥檚 happy just where she is, helping students and staff in the South Jefferson School District.

 

 

Setting Up Your At-Home Study Space

Are you now taking your classes at home? Many of us are now sharing space at home with multiple family members, from spouses to children who are out of school, to perhaps even parents.

As you transition to online classes, it is important to have a dedicated space for your studies. What should that space look like? First, you want to find a quiet location that you can dedicate only to studying. This may be a room or, if you need to be available to children or other family members, you may choose to cordon off part of a room to work.

Once you have found your spot, here are five tips for setting up your home study location:

  1. Equip your space properly. This means having a desk with a computer or laptop, a comfortable chair, a spot for your textbooks and papers, adequate lighting, a calendar to organize all of your due dates across courses, and something to write with. If you have a laptop or tablet, consider adding an external keyboard and mouse for comfort and to minimize risk of injury.
  2. Ensure your space is ergonomically healthy. As a learner, you may be studying for hours at a time. Having your chair and computer set up to prevent discomfort鈥攐r worse, pain鈥攊s important. Check out this for helpful tips on setting up your desk. It covers chair setup, computer setup, and more. If you are looking for a more in-depth resource, check out the .
  3. Protect your eyes. Eye strain is common for people who study for long periods of time. There are easy ways to prevent this. Ensure you have adequate lighting. This means not too harsh and not too dim. Avoid glare on your monitor. Be sure you are sitting at least a full arm鈥檚 length away from your monitor. If you are using a laptop or tablet, be sure your screen is positioned so you don鈥檛 have to strain to view it.
  4. Need a camera and microphone? You may be transitioning to online classes abruptly and now realize you need to use Zoom or a similar program to attend lectures or do group work remotely. Be sure that your equipment works鈥攂efore you need it! Also, think about any privacy concerns in advance of turning on that camera. You don鈥檛 want your bank statement sitting in full view of the camera lens, and you may not want your children to be on camera in front of relative strangers, either.
  5. Stand up for your health. We all know that sitting for long periods of time is unhealthy. There are many options to combat this. Stand up every hour or so and walk around. Try standing up while you study. I often take my laptop to my kitchen counter so that I can stand and do my work.

The impacts of the COVID-19 weigh heavily on many of us. Being compelled to attend college from home when you are unsure how to do it successfully can add to the stress. In addition to these five tips, try to make your space uniquely yours. Add items that motivate and enhance your comfort. You might add a loved one鈥檚 photo or a plant to your space. You might listen to music, as well. Spotify and Pandora have dedicated music stations for focused studying. Be sure, though, to not clutter up your workspace to the point where you actually lose focus or increase your stress.

These are but a few of the ways you can set yourself up for success in your home study area. By arranging your study space in a way that works for you from the outset, you will contribute to your comfort and productivity in your studies for the present鈥攁nd into the future, even after the crisis is over.

Empathy, Not Sympathy

Yolanda Johnson treats the individual, not just their disease

How would Yolanda Johnson change the world? Most people could make the case that she鈥檚 already changed it for the better in her work as a program director at an addiction care center. Johnson will tell you her dream is to do more, 鈥渢o work to open up more facilities for people that are struggling with the disease of addiction, especially women that are struggling with the disease of addiction and also have their children so that they can recover with their children, and the children are not taken away from them,鈥 she says.

The 2019 Excelsior graduate has worked in addiction care since 2004 and is a passionate advocate for her field. Her graduate degree is the latest in a string of professional and academic achievements that have her ready to tackle what鈥檚 next. 聽鈥淲ith my master鈥檚 in public health, there are a lot of jobs I qualify for. Also let鈥檚 not forget that we are presently battling an opioid epidemic which is a public health concern,鈥 she says.

Millions of Americans will have their lives touched by addiction this year. According to the National Survey on Drug Use and Health directed by the Substance Abuse and Mental Health Services Administration, 21.1 million people aged 12 or older needed treatment for substance use in 2018. Johnson knows all too well the damage addiction wrecks on entire families but also the hope that treatment can provide. Experience with addiction in her own life has given her a unique insight into the recovery of those she treats. 鈥淚 think it鈥檚 very helpful, because it allows me to have empathy and not sympathy, and to understand that the struggles that they face on a daily basis include stigma that is associated with substance use disorder,鈥 she explains.

Early in her career, Johnson worked overnights in a women鈥檚 and children鈥檚 facility while earning her associate degree in chemical dependency counseling from Hudson Valley Community College. 聽She knew she wanted to further her career but wasn鈥檛 sure she was going to be able to balance school with life and work. 鈥淵ears passed and I realized that I was getting older, and there was so much more to learn in regard to helping vulnerable individuals. I needed to gain a better understanding of concepts, skills and knowledge to be able to address the whole person and not just their addiction,鈥 Johnson says. 聽Encouraged and supported by friends, family, and colleagues, Johnson went on to earn her bachelor鈥檚 degree in community and human services from Empire State College and ultimately her Master of Science in Health Sciences at Excelsior College.

As her education progressed, so did her career. In Johnson鈥檚 current position as a program director, she oversees the treatment of 48 clients as well as supervises 19 employees, a workload she admits can have its challenging moments. 鈥淚 deal with different attitudes and behaviors daily. I could have my day planned out and an emergency arises with one of the clients that must be addressed immediately. This could be due to a relapse or a behavioral issue. I supervise all the counselors and staff, so this entails providing supervision on a weekly or biweekly basis to all. I am in meetings, case conferences, trainings, etc. on any given day,鈥 she describes.

While her job can be highly rewarding, it can also take a high toll, both mentally and physically. Johnson counsels others interested in the addiction recovery field on the importance of balancing service to others with self-care. 鈥淵ou have to have the passion and desire to want to help individuals, and to understand vulnerable populations and the struggles that they go through. But also, it is a stressful job, it really is.鈥 It鈥檚 important to consider counselor wellness and be able to leave the job at the job at the end of the day, according to Johnson. Johnson鈥檚 own counselor care comes in the form of the gym, spa or just a good movie on the couch. Of course, people who change the world never sit still for long. 鈥淚 love to learn. That’s the good thing about me, I always want to be educated. I’m open to learning, because the more that I know, the more that I can teach the people that I serve.鈥

Secret Talent

I’m funny. Yes, my husband says I should be a comedian!

If You Could Meet Any Historical Figure鈥

Rosa Parks– I love her sayings– and also Maya Angelou. I would ask them how did they get through the struggle, and to let them know that also, when I am having a bad day, I go and I read their inspirational quotes just to get me through. It makes me strong to get through the day, understanding what they’ve been through in their lives.

Five Tips for a Successful Internship

Obtaining an internship is a great accomplishment and takes just as much ambition and preparation as landing a new job. All your hard work, research, and preparation have awarded you with this experience. Here are five tips so you can make the most of it.

  1. Maintain a Professional Mindset and Work Ethic

First impressions go a long way. Consider your internship as an audition for the big role: your dream job. Have a professional mindset right from the start and give it your very best. Use your talents, strengths, and skills to their fullest potential to add value to the organization. You are gaining valuable experience in your field of interest and adding to your accomplishments. Do your best to contribute to the organization in meaningful ways that will leave a mark and positive change. This will result in the ability to share examples of your work and contributions in a future interview for that dream job.

  1. Go the Extra Mile

Do more than just your job description. Share your thoughts, ideas, and personal views. Employers will value your new, unbiased perspective. Make a lasting impression by offering to participate in a project or initiative that interests you. You could even offer to lead something new that you feel would benefit the organization and make a lasting positive impression. As a result, you would be able to tell a future employer about your initiative and teamwork.

  1. Ask Questions and Don鈥檛 Forget to Learn

Don鈥檛 get caught up in simply crossing off the checklist of tasks in your internship and rushing out the door when the clock strikes 5 p.m. Learn new things that interest you and ask plenty of questions. It is easy to feel anxious, timid, or embarrassed to ask questions, but this experience is about you, your growth, and learning. You will never learn or grow if you do not ask, listen, and participate. Your internship is a place to take a chance, learn something, and put yourself in a situation that intimidates you so you can grow.

  1. Request Feedback and Mentoring

We all need feedback and mentors. Do not be reluctant to ask for feedback. Others who are more experienced will often share advice that will help you to improve and feel more confident. Not all feedback is 鈥渂ad,鈥 and we must understand that most of the time a little constructive criticism goes a long way in helping us to make a change, deal with change, or improve upon our work and skills. Ask those giving your feedback to serve as a mentor to you. Shadow them in their role for a day or a few hours and learn from them. Mentoring happens in many ways and often we don鈥檛 even realize it. Maintain your mentorship relationships because you never know when they may become helpful in the future.

  1. Network and Make Connections

Meet and learn from as many people as you can during your internship, both internally and externally. You never know where one relationship will lead you. For every connection you make, that one person may know several others who can also help you in your professional goals. Attend events, participate, and ask for introductions. You will build your network in no time. Create a LinkedIn profile, join groups, follow companies, ask questions, and connect with folks you have met in person as well. Don鈥檛 forget to add your internship to your experiences on LinkedIn!

 

Tammy Spenziero is the director of career services at Excelsior College.

Excelsior College Named Graduating and Transfer University for Study.com

Learning Platform Partners with Pioneer in Online Learning to Provide Full Degrees in Business

Albany, N.Y. & Mountain View, Calif. 鈥 , a leading online education platform, announced an in-depth partnership with Excelsior College to provide affordable options to students looking to complete their degree. Students can use Study.com to complete courses and then transfer as many as 113 credits to Excelsior College, making it one of the most generous transfer programs in the country.

Students can choose between two designated pathways to earn a degree with Excelsior (BS in Liberal Arts or BS in Business) or enroll in any Excelsior degree program (such as cybersecurity, nursing, and health sciences) with the ability to transfer up to 113 credits toward their bachelor鈥檚 degree.

James N. Baldwin, president of Excelsior College, stated, 鈥淓xcelsior College is a regionally accredited, not-for-profit distance learning institution founded in 1971. We have a long history of helping students from all backgrounds complete their degree. We are excited to have individuals jump-start their careers, add more value to their organizations, and achieve their educational goals with affordable options through this partnership with .鈥

Study.com鈥檚 College Accelerator program enables users to cut the cost of college tuition by more than half by taking college courses online. Students can complete courses taught by qualified subject experts and learn through 5-minute video lessons when it fits their personal schedules. Study.com students work with a success coach to make a degree roadmap and stay on track. Students interested in enrollment with Excelsior must follow admissions requirements set forth by Excelsior.

鈥淓xcelsior College has been on the cutting edge of making education accessible by being one of the first colleges to provide online classes 鈥 breaking the status quo of university education,鈥 said Chris Mancini, chief growth officer at Study.com. 鈥淥ur alignment in mission gives us the utmost confidence to accelerate this partnership and work together to flip the current education model on its head.鈥

For more information about the Study.com partnership with Excelsior College, visit here: /partner/study-com/. For more information regarding admission requirements, visit /admissions/.

#聽 #聽 #

杏吧原创 Excelsior College

Excelsior College (excelsior.edu) is a regionally accredited, not-for-profit online college focused on helping adults complete their degrees and advance their careers. The college contributes to the development of a diverse, educated, and career-ready society by valuing lifelong learning with an emphasis on serving individuals historically underrepresented in higher education. Founded in 1971, Excelsior meets students where they are 鈥 academically and geographically 鈥 removing obstacles to the educational goals of adults pursuing continuing education and degree completion. Our pillars include innovation, flexibility, academic excellence, and integrity. Learn more at excelsior.edu.

杏吧原创 Study.com

Study.com is a leading online education platform helping learners of all ages excel academically and close skills gaps. Study.com鈥檚 online courses, short animated video lessons, and study tools make learning simple for over 30 million students, teachers, and working professionals. Study.com was founded in 2002 and is a privately held company located in Mountain View, Calif. Learn more at or download the mobile app from the iOS app store or Google Play.

Media Contact, Excelsior College: Alicia Jacobs, Sr. Manager Internal Communications & Public Relations, Ajacobs@excelsior.edu, (518) 410-4624

Media Contact, Study.com: Marshall Hampson, PR & Media Relations Manager, mhampson@study.com, (916) 749-0001

 

 

Fulfilling His Purpose

Steve Carriere uses his public service degree to make a difference in emergency management

Steve Carriere鈥檚 interest in the humanitarian aspect of military service began when he joined the Coast Guard in 1989. For 27 years, he was involved in various emergency aid missions like responding to 9-11 and hurricane aftermath clean-up efforts. He found his calling in emergency management and after earning a Bachelor of Science from Excelsior in 2018 and having criminal justice as a major, he鈥檚 gone on to join and make a difference with Team Rubicon, a volunteer disaster relief organization serving others in times of crisis.

鈥淚 was like a ping pong ball just all over the place,鈥 says Carriere, of Jacksonville, Florida, recalling trying to find his way after high school graduation. He decided to enlist with the Coast Guard as a deckhand out of Portsmouth, Virginia, and shortly after enlisting, went to school to become a quartermaster. He retired as a warrant officer in 2016.

One of the things Carriere did while with the Coast Guard was assist with search and rescue operations, which made for a perfect transition into his time with Team Rubicon. The veteran-run, nonprofit organization was set up 10 years ago by former Marines William McNulty and Jake Wood. Its main purpose is disaster response, but it also helps to get newly transitioned veterans back into the community through its volunteer opportunities. One of Carriere鈥檚 friends introduced him to the organization and he decided to sign up. His first deployment with Team Rubicon was in December 2018 to help with damage assessment and debris removal after Hurricane Michael hit Panama City and Mexico Beach. 鈥淔rom that point on, I was just immensely hooked by their mission,鈥 he says.

Team Rubicon is involved in long-term mitigation and recovery and is at the forefront of disaster recovery efforts. Its goal, says Carriere, is to be the leading disaster relief organization in the country.

In addition to disaster response, volunteers for Team Rubicon rebuild homes or buildings that have an impact in the community. They鈥檙e also working to spread their efforts internationally; recently, they have deployed volunteers to help with the fires raging across Australia.

Veterans are a major segment of Team Rubicon鈥檚 volunteer force. Of the 90,000 people that have signed up to be volunteers, about 70 percent are veterans. 鈥淥ne of the things that veterans often talk about when they leave military services is that they鈥檝e lost their sense of purpose, and what Team Rubicon has done is essentially given them back that sense of purpose,鈥 says Carriere. He goes on to say that the organization is helpful to veterans suffering from PTSD and other traumatic illnesses. In fact, Carriere says, one of the founders, Wood, is a PTSD sufferer and admits that Team Rubicon鈥檚 mantra of serving others is beneficial to him. Carriere says, 鈥淏eing able to help others is to be able to help yourself.鈥

Like his time with the Coast Guard, his time spent with Excelsior transferred into his time with Team Rubicon. 鈥淭o tie all of that into my Excelsior experience, I took a class called introduction to emergency management鈥 the course just really resonated with me and emergency management. So, you know, at that point I was like, you know, this is the direction I want to go; I want to be involved with Team Rubicon,鈥 Carriere says. In fact, he says there were many aspects of Excelsior鈥檚 curriculum he realized he could relate to emergency management.

Now that he鈥檚 with Team Rubicon, Carriere feels he is fulfilling his purpose: helping people recover while sharing his experience and knowledge. He suggests others find their purpose, too, not necessarily their passion. He says, 鈥淵ou can have passion, but sometimes passion just turns into a waste of energy. But if you have a purpose, you can be more focused. Because after a while, people get bored of passion. But purpose is always is going to be a continual thing.鈥

 

Steve Carriere鈥檚 Path with Excelsior

Hearing about Excelsior College:

Carriere heard about Excelsior when it was called Regents College, but it wasn鈥檛 until 2003 when he attended the Chief Petty Officer Academy that he did a credit assessment for Excelsior and found out he could transfer in a significant number of credits. He wasn鈥檛 ready to take the leap then, but a few years later he decided to enroll.

Enrolling with Excelsior:

Carriere was on active duty in the Coast Guard when he enrolled in Excelsior in 2008. He began by taking liberal arts courses and earned an Associate in Science in Administrative and Management Studies in 2016. He spoke to an academic advisor about how many credits he would need for his bachelor鈥檚 degree and says, 鈥淚 was really amazed at what I needed to knock out for my bachelor鈥檚 degree. I was pretty pleased that my experience could be taken in as a substitute for a lot of things I would have spent [time for] in classrooms; knowing that my experience was equivalent to that made me feel like I still had accomplished something pretty impressive.鈥 After he retired in 2016, he kicked his degree plans into high gear and started studying full-time to earn his bachelor鈥檚.

Time at Excelsior:

鈥淚 think what made it easier for me in some respects compared to what some of the other online students [experienced] is that being retired, I wasn鈥檛 working,鈥 says Carriere, and adds that he had time to look over readings, assignments, and do research. Similar to other students, though, he also had to make time to take breaks from his schoolwork.

What鈥檚 Next:

Carriere says he is going to pursue a master鈥檚 degree in emergency management and disaster relief.

Best Interviewer & Interviewee Questions

Asking good questions is the key to interviewing for both the interviewer and interviewee. Interviewers want to gain as much insight as possible during the interview process to determine if a candidate is the best fit. Interviewers want someone who will have insightful and comprehensive answers that showcase conversational skills and problem solving. Similarly, it鈥檚 important for interviewees to ask well-prepared questions so that potential employers can see how interested they are in the organization and how they might contribute to its success.

First, you can always count on the initial 鈥淭ell me something about yourself.鈥 However, be prepared not to talk about every detail of your resume. A good question that avoids someone just reiterating what is already on that piece of paper would be, 鈥淭ell me something about you that is not on your resume.鈥 This often brings out stories and unique experiences. If you are asked this question, itis a great way to express who you are, your values, pride in your work, and passion for your career.

Second, the prospective employer wants to hear from you about their organization and why you belong there. Count on them asking, 鈥Why do you want to work here and what made you apply for the role?鈥 A solid answer to this question shows you have researched and express interest in contributing to the success of the company, and you have ideas to share. For the interviewer, this question reveals what you are looking for in an employer as well as how familiar you are with the role.

Third, be prepared for the 鈥淲hat are your weaknesses鈥 question and do not say you don鈥檛 have any! This question can be tricky because you do not want to go on about all the shortcomings you feel you have. Don鈥檛 forget, this is your time to shine and be humble when appropriate. This question really helps interviewers learn quite a bit about the candidate. Self-awareness is critical so do not think for too long about the perfect answer. Be prepared to share something that shows how you work to overcome and improve upon limitations without giving the impression that a weak point will hinder your ability to perform in the role.

It is equally as important for the interviewee to be prepared to ask questions. Typically, at the very end of the interview, the interviewee will be asked if they have any questions. Avoid asking yes or no questions and at this stage. It is not the right time to ask anything about salary or benefits; keep these questions completely out of your interview Therefore, do not ask anything about perks, compensation, or promotions. Equally as important, do not ask how well you did or if they want to hire you after the interview. The worst thing you can do is answer their question with a no because it shows a complete lack of preparation and interest, whether true or not. Always ask at least two questions at the end of your interview.

Some of the best questions to ask during this part of the interview relate to the next steps in the interview and hiring process. For instance, 鈥淲hat is the next step in the hiring process?鈥 and 鈥淒o you have a timeline?鈥 This will show your sincere interest in the position and is a great first question to ask before you get to anything more significant.

In addition, asking about some challenges or issues with competition will invoke a conversation on how you can add value to the organization with creative ways to problem solve and generate future success. For example, you could ask something like 鈥淲hat are the biggest struggles you feel will be faced in this role or for the organization as a whole that you have faced recently?鈥 When you ask this be prepared with a game plan to help and share your ideas in such a way where they will see value in you because you are already thinking like a key player and problem solver in the organization. This may make it easier for them to envision you in this role as a person who has impressive ideas they will benefit from.

 

Tammy Spenziero is the director of career services at Excelsior College.

 

Excelsior College and OnlineDegree.com Partner to Improve College Access for Busy Working Adults

Albany, N.Y. 鈥 Building upon decades of providing diverse and alternative pathways to degree completion for busy adults, Excelsior College has partnered with OnlineDegree.com to help more students take the first critical step toward higher education at a substantial cost savings. The partnership allows prospective students to take general education courses offered by OnlineDegree.com for free, and the credit earned may apply toward a degree at Excelsior. This would lower the overall cost of higher education while enhancing accessibility for those who need it most.

is a free non-collegiate learning platform that prepares anyone for higher education. Students can take online self-paced courses on a variety of subjects, including business, criminal justice, psychology, biology, and others. OnlineDegree.com works with accredited universities across the United States where transfer credit can be awarded for successful completion of the courses. Higher education is often unfortunately perceived as cost prohibitive and inflexible for many working adults. This option provides students with the ability to receive free college credit toward their degree and on their own schedule.

鈥淲e鈥檙e committed to removing all of the hurdles that prevent adults from going back to college,鈥 says Grant Aldrich, founder of OnlineDegree.com. 鈥淏y working together with Excelsior, a leading institution serving adult students, we鈥檙e helping more busy people reach their dream of an affordable college education.鈥

Excelsior College is a regionally accredited, not-for-profit, online learning institution founded in 1971 focused on providing educational opportunity to adult learners. The College initially achieved its mission to provide adult learners with a flexible and affordable pathway to a credential through the assessment of learning and the aggregation of credit earned from inside and outside the classroom.

With the partnership, prospective students can earn up to 15 college-level courses鈥攖he equivalent of 44 semester credit hours鈥攖uition-free through OnlineDegree.com and complete the remainder of their degree requirements with Excelsior College.

“We are excited to partner with OnlineDegree.com and to provide pathways to individuals who started college and did not have a chance to complete it. We hope this partnership makes it more accessible by removing financial obstacles to many students who desire to pursue their education,鈥 stated James N. Baldwin, JD, EdD, president of Excelsior College.

For more information, please visit /ondegree

# # #
Media Contact:
Alicia Jacobs, ajacobs@excelsior.edu, 518-464-8531

Media Contact
Press Team, press@onlinedegree.com, 800-729-1317

ABOUT EXCELSIOR COLLEGE
Excelsior College (excelsior.edu) is a regionally accredited, not-for-profit online college focused on helping adults complete their degrees and advance their careers. The college contributes to the development of a diverse, educated, and career-ready society by valuing lifelong learning with an emphasis on serving individuals historically underrepresented in higher education. Founded in 1971, Excelsior meets students where they are 鈥 academically and geographically 鈥 removing obstacles to the educational goals of adults pursuing continuing education and degree completion. Our pillars include innovation, flexibility, academic excellence, and integrity. Learn more at excelsior.edu.

杏吧原创 OnlineDegree.com
On a mission to make higher education more affordable and accessible for everyone, OnlineDegree.com is a team of startup veterans and leading academics who believe everyone should have the ability to go to college. Through its free platform, students can test drive different courses and subjects on their own schedule, be better prepared for college-level coursework, and could receive college credits toward their degree at participating universities throughout the United States. Working adults have access to exclusive discounts and scholarships, as well as a bridge to start their path back to school https://www.onlinedegree.com/about-us/.

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7 Tips for Teaching Online

When colleges and universities started to offer classes online during the 1990s, it was hailed as the future of learning, as many institutions rushed to offer distance learning using the power of the Internet. In those pioneering days, however, educators tried to just replicate the physical classroom with which they were familiar. While it was a praiseworthy idea, this approach often missed the point in terms of the unique challenges and opportunities that the online environment presented.

With the advent of the Coronavirus, instructors in colleges across the country, who are more used to teaching face-to-face, are now being required to teach online, many for the first time. As someone who has been in online education for over a decade, and who has taught on both sides of the Atlantic, I have a few useful pointers to offer to help you be a good online instructor:

  1. Visible Presence 鈥 Students need to know that you are a daily and regular presence in the online classroom, and while that does not mean you have to be immediately available, you should be present in the announcements you make, the clarity of the feedback you give, and the prompt way you answer emails and other messages.
  2. Context 鈥 Remember that your students are deprived of the body language that provides the nuance to your words in the physical classroom. While you do not need to exaggerate your words, remember that the praise you give, or the constructive criticism that you provide, will be conveyed through the written word alone. Be careful how you choose your words and structure your feedback. Read it back to yourself to see if the meaning you intended is the way the student is likely to interpret it.
  3. Video 鈥 Video technology is ubiquitous and even the least expensive laptops have a webcam.聽 Recording an initial video at the start of the course can provide a powerful way to connect with your students. Summarize the previous week鈥檚 lessons and provide an overview of what to expect for the week ahead but remember to offer a written version for accessibility purposes. Video feedback for assignments or at the mid-term can provide a powerful and personal connection to your students.
  4. Be Flexible 鈥 A military student once apologized to me because he was unable to submit an assignment because the Taliban had 鈥渢aken out their communication tower.鈥 I did not hesitate to provide an extension. Now I am not suggesting that you will have students facing such extreme situations, but remember that someone working remotely may be facing multiple challenges, juggling home, family, and work, all while trying to complete their studies.
  5. Offer Your Discipline Expertise 鈥 As an online instructor, it is often tempting to see your role as just grading assignments but be sure to add your disciplinary expertise and use current events; for example, show contemporary relevance of what you are teaching. While teaching a class in international economics recently, I was able to illustrate our discussions regarding NAFTA with the negotiations then taking place about the agreement.
  6. Office Hours and Synchronous Learning 鈥 Be sure to advertise your availability with regularly posted office hours. Don鈥檛 forget to also use the opportunity for synchronous learning; if you do not have a dedicated learning management system, like Blackboard or Canvas, you can use freely available messaging platforms, like Skype or Zoom. Remember that not all your students will be able to attend a synchronous session, so use the recording option that platforms like Zoom and Skype offer and make it available to everyone after the session.
  7. Be Inclusive 鈥 Remember that the online environment may cause those students who might normally shy away from interaction in the classroom easily hide. If students are posting in a discussion, try and ensure that you interact with everyone at some point. And if a student has not made a post, or submitted an assignment, reach out with a warm message to ask if everything is okay and offer help and guidance. While online learning can be an engaging and invigorating experience for many, it can be an isolating and friendless place for some.

These are just a few pointers from my years as an online instructor; there are many more. Overall, you should aim to be a visible and approachable presence in your classroom; someone who offers advice, support, and guidance to your learners, but also sensitive to the many challenges that the online learner may be facing. So, remember to customize your teaching and your assessments to such a unique environment. I hope this advice helps make your teaching experience as rewarding for you as it is for me, and hopefully it will be for your learners, too.