Master Manager

Diane Carey proves leadership is an important nursing career

Diane Carey, of Latham, New York, has worked in various areas of nursing throughout her more than 30-year career, including in the nursery and operating room. She has increased her knowledge of the profession along the way, including earning a master鈥檚 in nursing from Excelsior in 2009. Through the many areas of nursing she chose to learn, grow, and make a career in, one thing has remained the same in Carey鈥檚 tenure as a nurse: her leadership.

Carey has been the interim chief nursing officer at Albany Medical Center (AMC) in Albany, New York, since October 2018, and as such, she oversees all aspects of nursing care. For a position of this scope, Carey says having a lot of support helps. She also says, 鈥淚f you look at it negatively, and that you feel like it鈥檚 too much responsibility, then you鈥檙e not the right person in that position.鈥 Carey says it鈥檚 all about working with her entire nursing team to get the job done.

AMC is a learning institution and Carey takes every opportunity to encourage her staff to seek higher education. Professional growth and development are important aspects of nursing, things to which Carey can personally attest.

In the early 1990s, while she was working in the operating room at Bellevue Women鈥檚 Center in Schenectady, New York, her manager encouraged her to go back to school for her bachelor鈥檚. She completed that degree as well as a program through Delaware County Community College to become a RN surgical assistant, which allowed her to assist doctors conducting surgeries. This was quite a change from her previous career at Bellevue, which was working in the nursery, but Carey says the transition was all part of her growth in the nursing field.

In 2005, Carey鈥檚 CNO asked her to be a manager in the labor and delivery department at Bellevue. 鈥淚 still remember the conversation: 鈥業 need your personality and leadership over there right now.鈥 I really didn’t want to leave the OR, but I think not saying no to her really helped me be where I am today.鈥 It was during this time, she also began attending perinatal outreach meetings at AMC and became interested in AMC鈥檚 mission.

AMC caught wind of Carey鈥檚 impressive leadership skills and approached her with a manager position in the vascular unit. Carey recalls knowing very little about vascular disease and vascular patients but remembers thinking that if she wanted to grow in her leadership career, she needed to move to an organization with more leadership opportunities. When asked how she could be manager of the vascular unit without any knowledge of the area, Carey said, 鈥淚鈥檓 not here to apply for a position to care for the vascular patients. I鈥檓 here to be your manager. And as a manager, I鈥檓 going to care for you in this unit and ensure that you have everything you need to care for the patient. And that you have the staff you need to care for the patients.鈥

Carey landed that job in 2006, the same year she decided to go back to school to earn her master鈥檚 so she could move up in her career. She knew of the partnership between AMC and Excelsior and of other nurses who attended the online college, so she decided to enroll. 鈥淚 wanted an online program and Excelsior had a good reputation. The reason why I wanted online was because I felt that with my work-life balance, online would work best for me, which it did,鈥 says Carey of Excelsior鈥檚 nursing program. She earned a Master of Science in Nursing in 2009.

With her master鈥檚, Carey became the director of Medical Surgical and Mental Health Services at AMC, but again, she recalls having little background in mental health; instead, she leaned on her leadership experience. She also worked closely with the managers in the departments she supervised, who worked directly with mental health patients, to make sure jobs were completed. Carey鈥檚 leadership skills grew over the years as she took on leadership roles in other areas including in the Emergency Department and in organizational projects. Carey鈥檚 position elevated to assistant vice president of Medical and Mental Health Services until she moved into the interim chief nursing officer role in 2018.

Now Carey continues to use her leadership skills to manage the vast nursing organization of Albany Medical Center. She says the best part about her job is seeing patients improve and watching nurses grow and succeed. She encourages her staff to explore the different avenues of nursing, noting with nursing, you can go into many areas, such as leadership, IT, clinical, nurse practitioner, bedside, etc. Carey says you aren鈥檛 limited in what you can do; 鈥淚t鈥檚 amazing where you can go with a nursing degree, if you are willing to advance your career.鈥 Learn more about Excelsior’s RN to MSN in Nursing program.

More from Diane Carey

What would you say to somebody who wanted to go into nursing leadership but didn鈥檛 know where to start?

鈥淣ever say no to an opportunity. Join committees, volunteer; go above and beyond鈥efinitely get involved early on.鈥

What is the most important skill or trait that you need in your position?

鈥淕ood communication skills.鈥

Best newsletter, book, or podcast related to your industry?

鈥淭he AMA, the American Nurses Association. And AONL, the American Organization for Nursing Leadership. That helps me with evidence-based practice updates and increasing my nursing leadership skills. And then I like Brene Brown. She does a lot of podcasts and the TED Talks also always have something interesting. The leadership podcasts help with communication and listening skills which is what is needed in my role.鈥