Nursing a Nurse鈥檚 Heart

There鈥檚 an old proverb that states, 鈥淧hysician, heal thyself.鈥 A similar admonition can be applied to nurses who, too often, fail to take care of their own health鈥攅specially their heart health–while freely lecturing their patients about the perils of lack of self-care. Cardiovascular health risks for nurses fall into three main categories: sleep, diet, and substances.

Sleep and sleep patterns

In the Journal of Clinical & Diagnostic Research鈥檚 article, 鈥淓ffects of Sleep Deprivation on the Cognitive Performance of Nurses Working in Shift,鈥 the authors state 鈥淪hift work poses significant cognitive risks in work performance of nurses.鈥 Unfortunately, sleep deprivation seems endemic to nursing. There are still many facilities that mandate nurses to work 鈥渟wing shifts鈥 as part of their contract. Other facilities require nurses to work a 鈥渄ouble鈥 鈥 two full shifts back-to-back. In the Medical Review鈥檚 article, 鈥淗ealth Effects of Sleep Deprivation on Nurses Working Shifts,鈥 the authors note 鈥淭oo long or repeated shifts reduce the opportunity for sleep鈥hus endangering their safety and health as well as the quality of care and patients鈥 safety.鈥 When those nurses are not working, they are trying to catch a few hours of sleep.

Some nurses with school-aged children choose to work the night shift, arriving home in the morning just in time to take the children to school. Their plan is to catch some sleep before school ends for the day. However, if a child is home sick or school is on a break, they are lucky to catch even a nap. I once worked back-to-back with a night nurse who was in that childcare situation. She would stagger into work every evening and brew a full pot of coffee to stay awake. One day, I came in and noticed coffee grounds all over the floor in the med room; in her sleep-deprived state, she had missed the wastebasket without even noticing.

Sleep deprivation has been connected to a host of chronic health conditions such as obesity, type 2 diabetes, sleep apnea, and hypertension. According to the Medical Review, it is specifically the change in the circadian rhythm of blood pressure that contributes to the development of atherosclerosis and eventual cardiovascular disease. Many nurses reach for a cup of coffee or candy as a way to ward off their fatigue; unfortunately, candy is a diabetogenic agent which can lead to diabetes or disrupt the management of the disease.

When a person is chronically exhausted, they are too tired to exercise, which increases their stress levels. Lack of exercise contributes to numerous conditions that negatively impact cardiovascular health.

Food and fluid intake

Nutritionists advise us to eat primarily a plant-based diet for optimal health. However, when nurses spend most of their time at the workplace, they begin to rely on what can be grabbed from the vending machine, such as candy and potato chips. These highly processed foods are laden with sodium, fat, and sugar. As a result, many nurses develop hypertension, hyperlipidemia, blood glucose instability, and weight gain.

Sufficient water intake is essential for good heart health. However, when bathroom breaks are almost non-existent on many nursing jobs, nurses restrict their fluid intake to avoid discomfort. Research from the Journal of the American College of Cardiology suggests consciously reducing fluid intake at work is in response to work pressure. For nurses, this translates to not having enough time to complete work activities, so they avoid the intake of fluids. Also, it would be inappropriate to walk from patient room to room while carrying a bottle of drinking water. As a result, many nurses function in a perpetual state of mild dehydration, which can lead to ailments such as headaches.

Substance use

Despite knowing the dangers of smoking and having frequent encounters with cancer patients, many nurses are regular users of tobacco. Although a legal substance, nicotine can be as addictive as cocaine. Nurses who smoke may plan breaks around when they need their next nicotine dose, causing them to be late with patient meds or treatments. In addition, the odor of tobacco on their clothes or breath will be noticeable to the patients they treat.

Nicotine is a vasoconstrictor, contributes to atherosclerosis, and is a leading cause of cardiovascular disease. According to 鈥淧sychiatric mental health nursing: Concepts of care in evidence-based practice,鈥 it also contributes to peripheral vascular disease, chronic lung disease, and several forms of cancer. In short, there is no health benefit to tobacco use.

Similarly, a nurse may arrive home after working a lengthy shift and pour an alcoholic beverage to 鈥渦nwind.鈥 The occasional evening or weekend off may involve socializing with friends at facilities or events where alcohol is served. Consequently, it would be easy for a nurse to arrive at the next shift under the effects of alcohol without even realizing it. Being under the influence of alcohol would impair a nurse鈥檚 judgment and put patients in danger. In addition, 鈥淧sychiatric mental health nursing: Concepts of care in evidence-based practice,鈥 reports chronic alcohol use contributes to peripheral neuropathy, alcoholic myopathy, thiamine deficiency, Korsakoff psychosis, cardiomyopathy, esophagitis, gastritis, pancreatitis, and cirrhosis of the liver.

Substance abuse of narcotics and opioids has become a huge problem for nurses. After all, they often work in a place with easy access to controlled-substance medications. Access can lead to addiction. Statistics reported in the article, 鈥淭he sneaky prevalence of substance abuse in nursing,鈥 suggest that one out of every five to seven RNs in the United States is affected by substance abuse.聽 The Journal of the American College of Cardiology reports cocaine use, in particular, is a significant risk factor for cardiovascular complications due to its vasoconstrictive response.

Strategies for good heart health for nurses

  • Minimize stress by learning to say 鈥渘o鈥 to unreasonable requests on your time, such as working frequent double shifts.
  • Choose the healthiest options offered from vending machines, such as nuts or protein bars.
  • Drink extra water after ending a nursing shift.
  • Don鈥檛 smoke. If you currently smoke, begin a smoking cessation program.
  • Don鈥檛 drink more than two servings of alcohol daily. (e.g., a serving is a 5-ounce glass of wine or a 12-ounce beer)
  • Don鈥檛 use any illegal substances. If you are currently using them, seek out a substance-abuse program intended for healthcare professionals.

You only have one heart 鈥 and it must last you a lifetime. So, protect it at all costs!

 

Disclaimer:聽The views expressed here are solely those of the author(s) and do not necessarily represent or reflect the views of Excelsior College, its trustees, officers, or employees.

Zone 5 Partnership in Action : Michelle Ashley

Zone 5 Officer Training May Transfer into College-Level Credits

Excelsior College鈥檚 corporate, association, and government partnerships give people the opportunity to complete their degrees through high-quality programs, affordable and discounted tuition and fees, flexible course schedules, and generous credit-transfer policies. The College鈥檚 partnership with in Schenectady, New York, ended up being the perfect opportunity for Michelle Ashley to pursue her higher education.

Ashley, a public campus safety officer, was going through training at Zone 5 while she was employed with University Heights Association Inc., a security company for colleges and college housing units. 鈥淚 became a supervisor and that is when Excelsior and [Zone 5] went into a partnership,鈥 she says. Ashley has an associate degree in business from SUNY Cobleskill but decided to pursue criminal justice. Many of her subordinates also had associate degrees in criminal justice and Ashley wondered what their learning experience had been like. She had also been watching the Zone 5 training pages and saw an announcement to earn an Associate of Science in Criminal Justice with Excelsior.

Transfer Credits Through Zone 5 Partnership Help Criminal Justice Graduate Earn Degree in One Year

She had previously learned that a lot of her credits from SUNY weren鈥檛 going to transfer to other schools, and she would have to essentially start all over again. When she looked deeper at Excelsior, she realized the Zone 5 partnership with Excelsior gave her a leg-up in making her degree happen. 鈥淚 was so excited that some of my work I did at Zone 5 transferred as credits over to Excelsior because then that made getting a degree achievable,鈥 says Ashley. When she found out she could complete her criminal justice degree in a year with Excelsior, it became a more tangible dream that Ashley could achieve and not, as she explains, take away from her family time.

Excelsior鈥檚 online learning format was perfect for Ashley, who works full-time and the late shift. She admits it was tough to take two classes at once, though. 鈥淚 strive on making the best grades… Taking two classes at once made it hard to soak in the information. But I pushed through, and was able to finish both classes,鈥 she says. As a student, she had her Zone 5 training on her side and was able to refer to her experience for examples in the discussion topics.

Now she is encouraging her husband, who is a police officer, to pursue his degree with Excelsior. She informs him that with his background and credits, he鈥檚 even closer to receiving his degree than she was. 鈥淔or the security guard part of it, I did it within a year or so, but then with the police officer, you鈥檙e going to use more of what Zone 5 has to offer,鈥 she explains, referring to the amount of credits Excelsior accepts from Zone 5 training.

Her degree has opened her eyes to the administrative world of criminal justice. She says it鈥檚 helpful that she is able to pull information from her class research to show data that supports various ways of dealing with people who break the rules. Ashley鈥檚 favorite courses with the College were CJ 120 Introduction to Corrections and CJ 256 Criminal Justice Administration. CJ 120 helped her understand why it is important to try rehabilitation as an alternative to incarceration and it showed her how biased the social justice system is against low-income persons. CJ 256 gave Ashley many administrative strategies to use in her career.

Ashley says the input from her instructors was instrumental in helping her succeed at Excelsior. 鈥淲hen I asked for help from the professors, they were more than willing to get information, links, or ask questions to help,鈥 she says. Ashley earned an Associate in Science in Criminal Justice in August 2018 and though she isn鈥檛 thinking of switching jobs anytime soon, she says her degree will help when she pursues a promotion.

A Bachelor or Master Degrees in Criminal Justice in Ashley’s Future?

She plans to pursue her bachelor鈥檚 and master鈥檚 degrees in criminal justice because with Excelsior, she found she likes the online format. 鈥淢y company gives me tuition reimbursement so it makes it more achievable,鈥 she says of pursuing her education. She鈥檚 not sure what topic she will pursue; she wants to keep her options open and see how she will best fit with her company, but administration, fire safety, and community policing are on her list. Thanks to her degree from Excelsior and her training from Zone 5, Ashley can keep her options open and pursue her higher education and career advancement whenever she pleases.

Self-Care for the Nurse

Taking time for yourself is essential. As a nurse, you need to: care for yourself; protect yourself from stressors; assist your patients, sta铿, and/or students; be a role model for clients, colleagues, and personal contacts; and help create a healthy nation.

When I consider self-care, I am reminded of the analogy one hears when the safety announcements are made on an airline flight. The flight attendant encourages the passengers traveling with someone who needs assistance鈥攕uch as a child鈥攖o put on their own oxygen mask first then assist the other person. If we do not treat ourselves with care and compassion, we will not have the ability and/or energy to fully care for others.

What does self care look like for nurses?

Self-care commonly means eating nutritious foods, getting enough sleep, engaging in physical activity, managing stress, participating in appropriate health screenings, and receiving appropriate immunizations. Self-care allows us to maintain health, prevent illness, and enjoy life.

As a nurse, you may experience barriers to self-care, including multitasking, shift rotations, and stress to name a few. Organizations such as the Centers for Disease Control and Prevention, The Joint Commission, and health care facilities (e.g. hospitals, etc.) are recognizing the importance of self-care for the nurse and o铿ering some options to promote it. As the health of the sta铿 improves, so will the health of the organization.

How do you practice self care as a nurse?

Choosing nutritious foods and fluids when providing patient care can be a challenge. Trying to eat smaller amounts every three hours or so can keep our blood sugar more even and keep us hydrated. Planning the food ahead of time and bringing it with us can help us to eat more nutritiously.

Sleeping adequately allows our body to refresh itself. Shutting down the digital input of the phone, TV, and e-readers 30 minutes or so before planned sleep will help. Make it a routine.

Physical activity is important. 鈥淢otion is the lotion鈥 that keeps us moving. Incorporating physical activity into our daily lives may be easier and less costly than scheduling a workout at the gym. When you go into the grocery store, try circling the store perimeter three times before putting anything into the cart. Take the stairs rather than the elevator when possible. Add steps to your normal day and activities.

How Mindfullness can help with selfcare

Managing stress in our personal and/or professional lives is a constant challenge for most of us. Multitasking is prevalent, challenging our concentration and ability to be fully aware in a non-judgmental, non-emotional manner. Mindfulness is a practice that can assist us with this awareness and clear thinking.

In a stressful situation, mindfulness encourages us to:

1) Stop

2) Take a breath

3) Observe the situation

4) Proceed with appropriate action

Mindfulness can help us focus, reduce our stress, and value ourselves and others more. This is more healthful than merely reacting or responding automatically.

Keeping up with recommended health screenings is also important. Based on your age, what health screenings are recommended for you? Do you have a primary care provider? Are you following through on the recommended screenings? Prevention and/or early treatment is generally easier and more e铿ective than waiting for significant disease and its progression.

It is also important to receive immunizations even after childhood. The annual flu vaccine is an example and. the tetanus diphtheria (Td) booster is recommended every 10 years. Based on our age and risk factors, we may need the shingles shot, pneumococcal, and/or meningococcal vaccines.

The ANA Enterprise organization has developed a program. It focuses on improving health in five areas: physical activity, nutrition, rest, quality of life, and safety. Do you belong to the challenge? If you join, you will have access to many resources targeted to your specific needs, identified through a survey. Consider joining鈥 you are worth it.

 

Excelsior Scores a Touchdown with Annual Tailgating for Taste Chili-Cook-off for Employees

鈥淕o team!鈥 takes on a dual meaning the Friday before the Super Bowl, when employees of Excelsior College show their support for their favorite sports team and show their team spirit for each other and the College.

For the past three years, Excelsior College鈥檚 employee enrichment committees have organized the Tailgating for Taste Chili Cookoff during the lunch hours. Employees, either as a department team or as individuals, display their culinary skills by preparing chili for others to taste. Employees sample the chilis and vote for winners in such categories as the best-tasting chili and the heathiest chili鈥攕ometimes they鈥檙e one in the same, sometimes not! There are bragging rights and a trophy, too.

excelsior employees tasting chili

excelsior employees tasting chili

Excelsior, an online higher education institution that helps adult learners complete their degrees, encourages health, wellness, and team spirit among its employees. Events throughout the year bring employees together to learn, to celebrate, to meet, to collaborate, and to volunteer.

In addition to the cook-off, the pre-Super Bowl event has games, raffles prizes, and a 鈥淭eam Spirit鈥 award. Departments are encouraged to get creative, cook something healthy, wear sports-themed attire, sports team colors, and display signage with Excelsior team spirit.

excelsior employees dressed in football jerseys

excelsior employees

The event consistently draws a good-size crowd.

鈥淲e tend to underestimate the impact of having informal opportunities for staff to get together and have some fun, and it doesn鈥檛 always require a huge investment of time and money either 鈥攕ome creativity and willingness to participate or help out is all you need,鈥 says Mark Howe, vice president of human resources. 鈥淎nd if we鈥檙e able to promote health and wellness while we鈥檙e at it, even better.鈥

The Tailgating for Taste and other events, such as picnics and holiday parties, are important to the College since employees are in different buildings and don鈥檛 always meet others outside their units. Bringing employees together helps bridge distance and creates a culture that employees look forward to while taking a break with each other. For enrichment events, employees lead events, create themes, and enhance employee engagement via collaboration outside the units. The College has been around for more than 45 years, and these events are a big win for employees. In the case of the Tailgating for Taste Chili Cook-off, it鈥檚 like a touchdown with a two-point conversion to break a tie!

 

The Many Benefits of Volunteer Work

Staff at Excelsior College participate in many volunteer organizations and activities. The College supports community engagement and taking time to give back to our neighbors and country. As academic advisors, we often talk to students about how they need to also take care of themselves when so much of their time is spent focusing on other commitments such as work, family, and school. If you have ever volunteered, you know there are many personal benefits associated with volunteer work such as:

        • Seeing growth and change in those you help,
        • Reinforcing your sense of self-worth,
        • Recognizing that feeling of making a difference and having an impact,
        • Trying new activities,
        • Learning new skills,
        • Building new friendships,
        • Creating opportunities to transition into a new career field,
        • Team-building with co-workers,
        • Traveling and seeing the world, and
        • Making memories that last a lifetime.

        In addition, recent research suggests there are also health benefits associated with participating in volunteer work, including:

        • Longer life expectancy,
        • Lower rates of depression,
        • Improved physical health,
        • Greater life satisfaction and sense of purpose and accomplishment,
        • Reduced stress and risk of heart disease, and
        • Higher levels of happiness, self-esteem, and sense of control over life.

        Volunteering can also give a boost to one鈥檚 career and professional development. For example, for those looking to network, volunteering is a great way to get to know and be known within the communities that matter most to one鈥檚 interests. How better to create opportunities that one day will transition into a new, sought-after career field? Other professional benefits include:

        • Learning new skills,
        • Exploring new careers and industries,
        • Creating a track record of commitment and volunteerism for a specific cause or concern,
        • Team-building with co-workers, and
        • Staying current with trends and advances within your industry.

        With all the benefits associated with volunteering and all the positive ways it can influence your life and career, what is holding you back from getting involved? Set a plan now to give back and help someone in need. You may find it is exactly what鈥檚 missing and provides you some broader perspective and greater sense of well-being.

Graduate Success Story: Angeline Bernard

Angeline Bernard has never stopped learning, working, or growing in the health care field. She is dedicated to her craft, and her passion and determination to succeed is evident each day she goes to work or begins a new project.

Bernard, of Margate, Florida, received an associate degree in business from in 1992 and then pursued a technical career in nursing after receiving her nursing diploma from Bergen Pines Hospital School of Nursing in 1998. She wasn鈥檛 completely satisfied with this career path, however, and decided to shift gears toward health care administration. 鈥淚 found out you needed a master鈥檚 degree to really get anywhere in health care administration but in order to get a master鈥檚 degree, you must get a bachelor鈥檚 degree first,鈥 she says.

That鈥檚 when she discovered she could pursue an education by combining online and in-person learning. Bernard attended in-classroom courses at Florida Atlantic University while taking online courses at Excelsior College to complete her degree. 鈥淓xcelsior was my avenue because they allowed me to work and attend school,鈥 she recalls, noting Excelsior made it seamless to earn her bachelor鈥檚 degree in liberal arts in 2009. She was determined to finish her degree quickly, too, even taking 18 credits in one semester!

Bernard considers herself a creative thinker, which is why she wanted to branch out into the administrative side of nursing. So, she went on to pursue her master鈥檚 in health care administration with Florida Atlantic University and earned that degree in 2016.

Now Bernard is a senior consultant for Focus Management Group, a professional services team that offers financial advisory services focusing on crisis management. 鈥淭hat鈥檚 what my master鈥檚 degree has introduced me to,鈥 she says. Prior to that, she spent seven years in managed care (the health insurance world), which afforded her much experience working as an auditor for Healthcare Effectiveness Data and Information Set (HEDIS) measures. HEDIS measures are established by the National Committee for Quality Assurance and are designed to provide purchasers and consumers with the information they need for reliable comparison of health plan performance. Bernard notes that HEDIS hires contract nurses to do chart reviews for them. She says, 鈥淭his is where my nursing background comes into play.鈥

From that exposure, Bernard began her own online HEDIS training course. She hired people to design a user-friendly website but developed the material herself. She notes that she found some of the HEDIS material she was taught insufficient to what she felt was necessary to properly do the work. 鈥淚 created a clear, concise layout for nurses,鈥 Bernard says. The site launched in November 2018 after about seven months of preparation, organization, and design. She also recently met with the medical vendor VITAS Medical Systems to design a home health aid assistant in nursing program for them.

In addition to her work in health care administration, Bernard is the treasurer of the Palm Beach chapter of . The chapter鈥檚 health initiatives are HIV- and cardiac-focused, and members want to ensure that the disparities in the community are addressed. 鈥淲e want to target vulnerable communities because the rates of the diseases are more prevalent in those areas,鈥 Bernard explains. Being a part of Black Nurses Rock has allowed her to give back to her community and also has given her educational exposure, introduced her to health care leaders, and offered training.

Although Bernard takes advantage of the educational and training opportunities, she鈥檚 thinking about but not ready to pursue a PhD; she鈥檚 happy being on the entrepreneurial track. She鈥檚 busy working with Black Nurses Rock and the National Association of Health Services Executives and devotes time to providing health care programs for the community. She works at various children鈥檚 centers and extracurricular programs to clean up shelters and assist with projects, and encourages women to get mammograms as part of a local women鈥檚 breast and heart initiative. She has also been offered a position with Florida Atlantic University to teach an undergraduate managed care course, which she plans to pursue.

She has some advice for students going back to school: make sure you look into the program best suited to your needs and look at the cost of the program and the funding you may be able to get; and most importantly, make sure your program is the right fit for you: 鈥淚t鈥檚 just making sure your program is going to give you all that you鈥檙e looking for,鈥 Bernard says. Based on how busy she is, it looks like Bernard pursued exactly the right program for her.

 

Degrees at Work: Tim Colomer

Since he graduated in 2006 with a liberal arts degree, veteran Tim Colomer has become CEO of a , a Military Veteran Partners (MVP) company, and works hard to give back to his community and fellow veterans.

Colomer, who was an explosives expert in the Marines for 14 years, became an entrepreneur while working as director of the explosives program at Halliburton, one of the world鈥檚 largest energy corporations, centered in Houston, Texas. After a significant number of layoffs, he decided to invest in a business of his own. He looked at several franchises, and ultimately decided on JDog Junk Removal & Hauling because it aligned with his values. In June 2017, he bought one franchise territory. (A territory is based on population density; Colomer鈥檚 original territory of Lake Houston equaled about 200,000 people. There is a total of 23 territories in Houston.) 鈥淛Dog is a very mission-driven and purpose-driven company in that our mission is to hire veterans,鈥 says Colomer, adding that the franchise鈥檚 mission is to empower veterans through entrepreneurship, career, and employment opportunities.

In September 2017, Hurricane Harvey hit Houston, and though devastating, it became a helpful business opportunity for Colomer. Flood waters rose to 12 feet high, stranding many people in their homes. Many peoples鈥 possessions were ruined and they were forced to rebuild their houses. Colomer explains JDog was perfectly suited to help because it had a F-150 and small trailer that could fit where a large garbage truck couldn鈥檛. 鈥淲e were able to negotiate our way into the neighborhood, help house by house, pick up their life, really, and go bring it to the dump for them so they could get in the new working crews to bring in the supplies.鈥

MVP, a veteran-focused investment and advisory services company, then asked Colomer if he wanted to open the entire Houston metro; an offer that Colomer could not refuse. 鈥淢VP offered a once in a lifetime opportunity,鈥 recalls Colomer. So, in May 2018 he became full-time CEO of JDog United.

Since then, Colomer has expanded his franchise to eight more locations out west, to San Antonio, San Diego, Denver, Chicago, and others. He currently employs about 60 veterans, 鈥渨ith the projection in five years we鈥檙e going to be open in 125 territories across the United States and employ as many as 500 veterans.鈥

Junk removal isn鈥檛 new but Colomer thinks JDog is different in that they give back to the veterans, their local community, and their environment.

In San Diego, JDog works with homeless veterans and battered women鈥檚 shelters; in Chicago, the company supports battered women鈥檚 shelters and other veteran鈥檚 opportunities and charities specific to Chicago. Specifically, in Houston, Colomer and his team remove the 鈥渏unk,鈥 which is oftentimes appliances or furniture someone doesn鈥檛 need anymore, and bring it back to their warehouse to clean it up before donating it to a local homeless veteran鈥檚 shelter. Colomer says, 鈥淚t鈥檚 an environmental friendly aspect of what we do but we鈥檙e also literally, quite literally, giving back to our community and giving people a hand up in life.鈥

JDog also works with an organization called in Houston, which is a privately funded, free retreat for veterans who are struggling with PTSD, traumatic brain injury, and drug and alcohol problems. JDog will drop off mattresses and other physical, tangible assets but they also provide an opportunity for the veterans to work with the company. Veterans are able to work for JDog for a couple months so they can get back on their feet and get some money in their pocket. If they want to stay in the Houston area, they may be hired full-time; alternatively, they can return home. 鈥淚t鈥檚 literally a fresh start and an opportunity for them to make a new life for themselves,鈥 says Colomer.

Colomer says it wasn鈥檛 a junk removal and hauling business that caught his attention. 鈥淭o me it wasn鈥檛 necessarily about what we did, like the day to day operations; for me it was more about why we鈥檙e doing it,鈥 he says. After being in the Marines for 14 years, Colomer understood that veterans look for camaraderie and dedication in a job and wanted to provide them with the same kind of atmosphere. He also knew that veterans have a commitment to service and JDog provides the opportunity for him and fellow veterans to continue serving their community. 鈥淜nowing the wants and needs of veterans, and being able to cater to them, and understanding the amount of loyalty they would have to me and our business and our community was just a no brainer,鈥 he says of investing in JDog.

Colomer says he鈥檚 successful because he鈥檚 鈥渘ot afraid to trust people to succeed.鈥 He says some people are afraid to let go of the reins, but he has put his trust in his coworkers and district partners. 鈥淚 know day to day, they鈥檙e going to go out there and execute our mission, execute our core competencies, our core values鈥攔espect, integrity, and trust.鈥

Colomer sees the company growing by expanding its services and relying on the skills of his fellow veterans. For now, though, there will undoubtedly be growth in awareness of the company. MVP has sponsored the reality TV show, 鈥淢VP has sponsored the TV show, 鈥淢ilitary Makeover,鈥 on Lifetime. Military Makeover with Montel Williams is a very special home improvement series that aims to respect those who have served our country, rebuild the homes鈥攁nd even the lives鈥攐f these brave service men and women, and repay veterans for the service and sacrifices they鈥檝e made for us. In the show, JDog Junk Removal & Hauling plays an integral part in making over homes for veterans. Colomer is excited for the opportunity and, though he doesn鈥檛 think he鈥檚 going to be on TV, he鈥檚 hoping to be at the end of the next project鈥檚 鈥渂ig reveal鈥 to support his veteran employees.

Course Feature: ACC 211 Financial Accounting

Develop or deepen your financial accounting skills with the ACC 211 Financial Accounting course from Excelsior. Will Trevor, faculty program director for business and technology, says this course is beneficial to anybody who manages budgets, takes care of financial statements, or makes business decisions. 鈥淵ou will not only learn and understand accounting principles and processes, but also examine how these can be applied in typical real-world contexts,鈥 he says.

In ACC 211, students cover a variety of topics, including: identifying the fundamental concepts and principles in accounting; recording common business transactions for both service and merchandising proprietorships; preparing basic journal entries for transactions that affect the balance sheet; describing the fundamentals of an effective accounting system, including the necessary internal control features for cash and accounts/notes receivables transactions; and using ratio analysis for evaluating business performance. Trevor says when students finish this course, they should have a broad understanding of accounting and how financing translates into understanding the business world.

Trevor adds that Financial Accounting 鈥渋s an excellent foundation for developing accounting knowledge, whether you are already an accounting professional at the beginning of your career, someone who aspires to an accounting career, or a non-financial manager who needs some accounting knowledge in their current management role.鈥

Students have certainly benefited from this course so far and had high praise for their instructors, mentioning they gave out their personal phone numbers in case of any issues. Trevor comments on the importance of accounting, saying, 鈥淎ccounting is a profession that is needed in so many industries! …If you aspire to a future career in accountancy, then [this] course will give you a head start. Building on the fundamental concepts and principles of accounting, this course then takes you on a journey through the key financial statements and the role of an effective accounting system. This course is an invaluable primer in accounting for the future accountant, but also for the non-financial manager who wants to learn about accounting fundamentals.鈥

If you鈥檇 like to expand your financial accounting knowledge, consider registering for ACC 211 for next semester.

Your Advisor: A Crucial Resource on Your Excelsior Journey

When you become an admitted student at Excelsior College, there may be a moment where you say to yourself: 鈥淣ow what?!鈥 Trust me, if it doesn鈥檛 happen at that point, it will most certainly happen once you graduate. Aside from familiarizing yourself with College policies and online resources via MyExcelsior, the very first thing you should be anticipating after you receive your official evaluation is outreach from your assigned academic advisor in the Student Success Center.

Excelsior College advisors specialize in specific areas of study at both the undergraduate and graduate level: business, health sciences, liberal arts, nursing, public service, and technology. Advisors are subject matter experts in the requirements for your program. Advisors are your primary resource for ensuring you select sources of credit toward your degree plan and your academic and career goals, as well as for ensuring you select coursework that completes your degree efficiently. Without your advisor, you run the risk of making your path to degree completion a bit treacherous; our job is to keep it well paved.
So, what does the advising relationship look like from start to finish?

Excelsior鈥檚 Student Success Center assigns each academic advisor an individual caseload of students. What that means: Your email and Message Center messages, as well as your course approvals generated though the MAPlanner degree planning tool, go directly to your advisor. When you call the Student Success Center, your call routes directly to your advisor. If they鈥檙e away from their desk or on the other line, our student support specialists will take a message and your advisor will return your call by the end of the following business day (often the same day, depending on your call time).

Within the first 48 hours of your official evaluation being completed, you will receive a phone call from your primary academic advisor for your first advising session. This is arguably the most important call you鈥檒l have with your advisor. If you miss the call, don鈥檛 fret! Your advisor will leave you a voicemail and send you an email, and you have the option of either calling them back at your convenience, corresponding via email, or setting up a specific appointment time.

What you and your advisor accomplish in that first advising session is up to you. Your advisor will frame out the important tasks to address and leave you with actionable items; the goal ultimately being to give you confidence with your future course planning and comfort as you go into your first set of online courses. The most important piece of that first call, however, is establishing the student/advisor relationship.

I struggle to come up with a way to describe this relationship without using anecdotes and idioms, or equating the duality to Marvel鈥檚 Avengers, Game of Thrones, or really any number of popular culture references. This one should be universally well-received: your advisor is 鈥測our person.鈥 Whatever you need during your academic tenure, 鈥渢hey鈥檒l be there for you.鈥 If there is a matter concerning your academics that lands outside their scope, they will ensure you get the help you need from the appropriate department. Let your advisor be your advocate, your liaison.

I can鈥檛 overstate the importance of interacting directly with your primary academic advisor during your time with Excelsior. The relationship you establish with them will get you through the mountains and valleys that make up the higher ed terrain. There鈥檚 also nothing better than an advisor than meeting a student face-to-face, meeting their family, and hearing first hand, without veil of internet or telephone, just what a degree means to them. Don鈥檛 miss the opportunity to forge this bond.

Your advisor has a direct phone number and email address; be sure to take note of it, and if you can鈥檛 locate the information, don鈥檛 hesitate to ask. Your advising sessions will be more efficient when you don鈥檛 find yourself attempting to bring another advisor up to speed on what you and your primary have already discussed. The Student Success Center wants to ensure you鈥檙e receiving the individual care and attention you deserve, and we collectively wish you all the best in your academic journey.

Course Feature: BUS 501 Business Communications

BUS 501 Business Communications focuses on the development of clear written communication and oral presentation skills. Students examine a variety of communication techniques, formats, and processes for sharing organizational information, and they explore the use of audiovisual and electronic media to enhance the quality of presentation and communication.

According to eztalks, an online video conferencing provider, effective business communication is important in a business organization because it promotes good relationships between employers and staff members, which increases productivity and a company鈥檚 bottom line. Increased productivity can lead to a larger customer base, improved business partnerships, and new business innovations.

These kinds of ideas are discussed in BUS 501, which is a beneficial course to any student seeking to improve their business communication skills. The course looks at the communication process as a whole and how people can improve it. Faculty instructor Jan Tucker says the course is important since new technologies are constantly being introduced, we need to be updated and involved in whatever can make the communication process better. 鈥淏y the end of the course, students should understand the principles of business communication, what makes for effective communication in the workplace, and how to improve the business communication process,鈥 she says.

A group project in the course requires students to create a business presentation using one of the technology tools introduced. Tucker says, 鈥淪tudents enjoy applying the technology tools and often comment on how this exercise has helped them when preparing presentations in their place of work.鈥 She adds that the course is applicable to almost everyone and that, 鈥淚 always learn something new when I teach this class as students share their communication tips and tools.鈥

If you are interested in learning about effective business communication, consider signing up for BUS 501 for next semester.

Excelsior College Named a Gold School of Distinction for Online Academic Excellence

Excelsior College was recognized as a Gold-Level School of Distinction by , a leading provider of college planning resources and higher education research. This distinction recognizes colleges and universities that have dedicated themselves to developing quality online higher education programs. Of the over 3,500 eligible universities in the United States, more than 2,000 offer online degree programs, and of these schools, only 15 schools qualified for the Schools of Distinction gold medal.

Recipients of the Schools of Distinction represent the top 10 percent of all online colleges nationwide. To be considered, colleges and universities must be a two- or four-year accredited,
not-for-profit institution that offers online degree programs ranked on BestColleges.com鈥檚 program rankings. While all the schools that earned a Schools of Distinction award offer a
diverse selection of online programs, those that earned a gold standing consistently finish in the top three places on their respective rankings. Rankings developed by BestColleges.com are
grounded in statistical information gathered from a variety of sources, including the Integrated Postsecondary Education Data System (IPEDS) and College Navigator, both of which are hosted
by the National Center for Education Statistics. 鈥淎s online education continues to rise in popularity and more schools offer online programs in the United States, the Schools of Distinction list offers an in-depth look at the institutions that provide some of the best online academic programs for students in the country,鈥 says Stephanie Snider, director of BestColleges.com. 鈥淥ne of these top schools includes Excelsior聽 College, who has been featured 35 times on BestColleges.com鈥檚 online program rankings. Of
these 35 online rankings, Excelsior has earned a position among the top three spots an impressive 10 times.鈥

The BestColleges.com distinction is the latest for Excelsior College. Excelsior ranked No. 3 on the Best for Vets: Colleges 2019 list of Online and Nontraditional Schools, as published by
Military Times. 鈥淭his is quite an honor. Excelsior was founded nearly 50 years ago to help adults, many of them underserved by traditional education, earn a degree, and advance in their career. Through abstudent-first approach focused on providing working adults with the flexibility and support they need to juggle their family and career obligations with their academic study, Excelsior has provided a pathway for more than 172,000 graduates to achieve their educational dreams. We are proud of our work and will continue to keep student service at the core of everything we do,鈥
stated James N. Baldwin, president of Excelsior College.

To learn more about the Schools of Distinction designation, visit: http://www.bestcolleges.com/features/top-online-schools/schools-of-distinction/
# # #

Media Contact: Alicia Jacobs
ajacobs@excelsior.edu (518) 464-8531

ABOUT EXCELSIOR COLLEGE
Excelsior College (excelsior.edu) is a regionally accredited, nonprofit online college focused on helping adults complete their degrees and advance their careers. The college contributes to the development of a diverse, educated, and career-ready society by valuing lifelong learning with an emphasis on serving individuals historically underrepresented in higher education. Founded in 1971, Excelsior meets students where they are 鈥 academically and geographically 鈥 removing obstacles to the educational goals of adults pursuing continuing education and degree completion. Our pillars include innovation, flexibility, academic excellence, and integrity. Learn more at excelsior.edu.